DAVID B
NEW CONCORD, OH | 2020 Chevrolet ColoradoJuly 30, 2020
Tried for 7-10 days to obtain a different vehicle but unsuccessful in obtaining a dealer exchange with another dealer. I assume other dealers would not exchange. ended up paying more than I wanted by purchasing the last vehicle of this type on the lot.
SHELLY C
CAMBRIDGE, OH | 2021 Chevrolet TrailblazerJuly 27, 2020
Johanna Zilka is an awesome sale person very nice and listens to what you say to help get you what you want.
Ball, K
CAMBRIDGE, OH | 2016 Chevrolet 1500 SilveradoJuly 22, 2020
While getting oil changed they made me aware of call back on my truck that I was not aware of
Mitchell, M
LEWISVILLE, OH | 2018 Chevrolet 2500HD SilveradoJuly 9, 2020
The service department personnel are courteous & helpful
Hogue, K
COSHOCTON, OH | 2015 Chevrolet EquinoxJuly 6, 2020
Very friendly and knowledgeable staff. They even went as far as to give me a coupon for $50 that I wasn't expecting. I'll definitely be back!
Gerdau, R
BYESVILLE, OH | 2017 Chevrolet CruzeJune 27, 2020
The service department always does a great job!
Bonnell, M
LORE CITY, OH | 2019 GMC AcadiaJune 26, 2020
Great, quick, friendly service!
Miller, R
2019 Chevrolet 1500 SilveradoJune 19, 2020
Great service
Krise, S
SENECAVILLE, OH | 2018 Chevrolet ColoradoJune 18, 2020
great people
Ebright, A
BARNESVILLE, OH | 2016 GMC Yukon XLJune 18, 2020
I'm satisfied with the over all visit but what can be frustrating is even when the problem is apparently known you guys want to do diagnostics one day and then have the vehicle brought back another to be fixed which isnt always possible. Most people cannot take multiple days off work to do this. We were there for a tail light replacement. This was something GM had already diagnosed and knew the issue and was covering the replacement but you still wanted me to come back another day to have it replaced. I was unable to do so, so I am glad they agreed to replace it the same day since they had one there. My suggestion would be to better streamline your process and cut out the need for multiple trips for you customers. Knowing I cant get simple issues fixed the same day makes me more inclined to seek services elsewhere.